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What AccessHealth Does

Our Work

We are a care navigation and community health program, not a clinic. Our work is to understand what stands between a person and better health, and then remove it.

 

The Model

AccessHealth employs Community Health Workers — trained navigators who build one-on-one relationships with clients, conduct thorough needs assessments, connect people to medical care and community resources, and stay engaged over time to help people move toward healthier, more stable lives.

It's a model grounded in the idea that a doctor's visit alone rarely solves the problem. If someone can't afford their insulin, doesn't have transportation, is navigating an unstable housing situation, or was recently released from incarceration with no support system in place, their health outcomes will reflect those realities — regardless of how good their physician is. Our community health workers are the connective tissue between the health care system and the lived conditions that impact the people who need it.

As a department of Spartanburg Regional Healthcare System, AccessHealth operates at the intersection of community health, clinical care, and systems strategy, with direct access to SRHS resources, systems, and partnerships.

What We Address

The people AccessHealth serves face a wide range of challenges that impact their health. Our Community Health Workers are trained to assess the full picture and connect clients with the right resources — medical and otherwise.

Our Service Areas

Primary Care Access

Connecting uninsured adults to a medical home — a consistent primary care provider who gets to know them and coordinates their ongoing care.

Specialty Care Navigation

When a client's health needs exceed primary care, we navigate them to specialist services within the SRHS system and the broader community provider network.

Prescription Assistance

Many of our clients cannot afford the medications they've been prescribed. We connect them to manufacturer assistance programs, charitable resources, and other options to make sure prescriptions don't go unfilled.

Behavioral Health Access

Mental health and substance use conditions are deeply intertwined with physical health. We connect clients to behavioral health services and provide support through the process.

Social Determinants Navigation

Most health doesn't happen in a doctor's office. We help clients address the social conditions that affect their health: housing instability, food insecurity, transportation barriers, employment, and more — connecting them to community partners across the region.

Tobacco Cessation

We connect clients to tobacco cessation programs and provide support through the process.

Who We Serve

AccessHealth serves uninsured people in Spartanburg, Cherokee, and Union counties who are at or below 200% of the federal poverty level and do not qualify for Medicaid, Medicare, or VA medical benefits. Since opening in 2011, we have served more than 35,000 people.

Learn more about our impact

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